How to return the product:
  • 01.Fill out the return form:
  • 02.Place the article and the form in the box:

    Place the completed article and form in a pack. If possible, also attach a copy of the invoice. You can use the original packaging where you received the order or another carton, provided it is not damaged. If you use the original packaging, empty it and place only the item you intend to return. If the box has any labels, stickers or other materials from previous shipments, remove them. Close the box and seal it with tape.
  • 03.Shipping of the article

    The shipping of the article will be the responsibility of the customer, as well as the costs associated with it. Note: We recommend sending by registered mail, for delivery notice. Flavio Brandao is not responsible for losses in sending the article.
  • 04. Refund if the return is due to: "Defective Products"

    After receiving and analyzing the product the seller will inform the user of the refund to which he is entitled (if applicable). The refund of the amount paid will always be made using the same form of payment used in the purchase.